Privacy Notice

Last Updated: 6 February 2026

This Privacy Notice explains how we collect, use, and protect your personal information when you visit our website janinekopp.com and use our services.

Please read this Privacy Notice carefully to understand how we collect, use, and store your personal information. It also describes your choices regarding access to and correction of your personal information.

Who we are 

We are Kopp Way, a sole proprietorship registered in Switzerland (UID/Registration No. CH-550.1.250.942-7), with registered business address at Rue du Liseron 7, 1006 Lausanne, Switzerland. You can contact us via: 

  • Email: janine(at)janinekopp.com

If we do not satisfactorily address your concerns, you may contact the relevant data protection authority, including the Federal Data Protection and Information Commissioner (FDPIC) or your local authority. For the FDPIC, please refer to: www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html. 

Changing our Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Updates will be posted here with a revised date. Please review this Privacy Notice periodically.

We are not required to obtain your acceptance of this Privacy Notice. However, where consent is required before using your personal information, we will clearly explain the purpose and request your agreement. You may withdraw consent at any time by contacting us.

Information we collect

The types of personal information we collect depend on how you interact with us.

Information you provide to us

We may collect personal information you voluntarily provide, such as when you contact us, complete forms, participate in events, or otherwise communicate with us. This may include:

  • Contact information: such as name, surname, address, email address, phone number, and other contact details.

  • Demographic information: such as age, gender, occupation and education.

  • Payment information: such as billing details necessary to process transactions.

  • Services data: such as enrollment, progress and feedback.

  • Communications: such as messages, forms, comments and feedback.

Information collected automatically

We may automatically collect and generate information from and about you when you interact with us or our website, which may include the following categories of personal information:

  • Technical information: this information includes the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), page response times, download errors and length of visits.

  • Cookies: we and our service providers or third parties engaged on our behalf may use cookies and similar tracking technologies to collect information from and store information on your device when you use, access, or otherwise interact with our website. For detailed information on the cookies that we use and the purposes for which we use them, please check the “Cookies” section of this Privacy Notice.

Information from other sources

We may obtain personal information from other sources, such as our service providers or business partners or from business contact databases. We may also receive information about you from social media platforms, such as when you interact with us on those platforms or access our social media content. We may collect information about you from publicly available sources, such as public social media profiles, publications, and other websites or materials available through search engines. 

We may collect the following categories of information from these other sources: 

  • Unique identifiers: such as name, telephone number, postal or e-mail address, social media identifiers, and device and mobile advertising identifiers.

  • Professional and educational information: such as professional information, business contact information, or  other relevant information.

  • Other information: you post or make available online, such as your social media posts or comments.

Children. Our services are not intended for individuals under the legal age as defined by applicable laws and regulations. If we learn that we have collected personal information from individuals under the relevant legal age without proper consent, we will take steps to delete such information.

Sensitive Information. Such personal information as ethnicity, religious and political opinions, and information relating to your health or sexual life has a higher degree of legal protection. Such information is known as sensitive information or personal information of special categories. If we need to process such information, we will do so in accordance with applicable legal requirements and ask for your consent if required.

For example, in the context of providing coaching on women’s sexual health, you may elect to provide us with sensitive personal data, such as information relating to your health and your sexual life. We may receive this information directly from you during coaching sessions, intake questionnaires, or forms you choose to complete. We process such information solely for the purpose of providing personalised coaching sessions, assessments, and support. Providing sensitive information during coaching sessions or through intake forms is voluntary, but certain services may not be possible without it. Where required by law, we will only process your sensitive personal data with your explicit consent. You may withdraw this consent at any time.

How we use your information

We process your personal information for specific reasons (purposes). Also, we may need to have specific grounds (also known as legal bases) to process your personal information. 

We may process your personal information for one or more of the following purposes: 

  • Providing our services: to process your registrations, manage your account, and deliver the services you’ve requested. 

  • Communication: to respond to your queries, send updates, newsletters and materials you’ve asked for.

  • Payments: to handle payments for services, including billing. 

  • Improving our services: to analyse your interactions and improve our website, services and user experience. 

  • Personalising your experience: to tailor content and services based on your preferences.

  • Marketing: to send you information about our services and content we think may interest you (with your consent, where required). 

  • Legal compliance: to meet legal requirements, such as record-keeping and responding to legal requests.

  • Security: to ensure the security of our website and services and prevent fraud. 

  • Other purposes upon your consent: we may seek your consent for specific purposes. When we do so, we will explain the particular purpose in the relevant consent request.

We do not use automated decision‑making producing legal or similarly significant effects. 

We may use your personal information for other purposes that are consistent with the reasons we collected it and as permitted by law. This may include, for example, responding to legal obligations, protecting our rights or property, or any other use that is compatible with the original purpose of collection. 

Certain data protection laws require businesses to have legal grounds for processing personal information. Where applicable law requires us to justify our processing activities, such as in the EU or UK, we rely on the following legal grounds: 

  • Performance of a contract: we may need to collect and use your personal information to enter into a contract with you or to perform a contract that you have with us. 

  • Your consent: where required to obtain your consent, we will do so. For example, certain laws require us to obtain your consent for direct marketing and to collect information from your device or computer. To withdraw your consent, you can contact us at any time. 

  • Legitimate interests: we may use your personal information for our legitimate interests to improve our services. Consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable laws, we may use technical information and personal information for our marketing purposes.

  • Legal obligation: we may process personal information as necessary to comply with our legal obligations. Where we need to collect personal information by law or in order to process your instructions or perform a contract we have with you, and you fail to provide that data when requested, we may not be able to carry out your instructions or perform the contract we have or are trying to enter into with you. In this case, we may have to cancel our engagement or contract you have with us, but we will notify you if this is the case at the time.

For individuals in Switzerland, we rely on the grounds permitted under the Swiss Federal Act on Data Protection (FADP), which does not require a list of legal bases.

Sharing and disclosure of personal information 

In some cases, we may share your personal information with third parties to help us deliver efficient and quality services. These recipients are bound to safeguard the personal information we disclose to them. We may engage with several or all of the following categories of recipients:

  • Third parties that support us as we provide our services (e.g. providers of telecommunication systems, IT system support, hosting services, payment service providers and cloud-based software services).

  • Marketing, analytics and customer relations service providers. 

  • Our professional advisers, including lawyers, auditors and insurers.

  • Law enforcement or other government and regulatory agencies or other third parties as required by, and in accordance with, applicable law or regulations. 

  • A potential buyer, transferee, merger partner or seller and their advisers in connection with an actual or potential transfer, merger, or acquisition of part or all of our business or assets.

  • Others with your consent or at your direction, including if we notify you that your information may be shared, and you provide such information, or if you use our services to interact with a third party. 

We may share anonymous, de-identified, or aggregate information that cannot reasonably identify you with others for any purpose, as permitted by applicable law.

International transfers 

We may store the information we collect in Switzerland, or in other countries where our service providers have facilities. We may transfer information to countries outside of your country of residence, which may have data protection laws and regulations that differ from those in your country. 

For transfers of information originating from within the European Economic Area, the United Kingdom, and Switzerland to countries outside the EEA, UK, or Switzerland, we rely on the safeguards recognised by the Federal Data Protection and Information Commissioner (FDPIC), including the Swiss‑adapted Standard Contractual Clauses, or such other applicable safeguards required by applicable law.

How long do we store personal information? 

We retain personal information to provide our services, stay in contact with you and to comply with applicable laws, regulations and legal obligations to which we are subject. We store personal information for so long as the personal information is needed for the purposes for which it was collected or in accordance with statutory retention duties (e.g. 10 years for commercial and accounting records under Swiss law). We will dispose of personal information when we no longer need it.

Security of personal information 

We implement appropriate security measures to prevent unauthorised access, misuse, modification, or loss of personal information. These measures vary and include data encryption, access control, and pseudonymisation. 

Please be aware that the transmission of information via the internet is not completely secure. Whilst we do our best to try to protect the security of your personal information, we cannot ensure or guarantee the security of your information transmitted to our website or otherwise via the internet. We also encourage you to take steps to protect your information, such as using strong passwords and keeping devices secure.

Your rights and choices 

Under data protection laws, you may have specific rights in relation to our processing of your information, such as the right to access, rectify, object to, or complain about the processing and request data erasure or blockage. 

Data subject rights may be subject to exemptions and limitations under applicable data protection laws. The exercise of such rights generally requires that you clearly prove your identity (e.g. with a copy of an ID, if your identity cannot otherwise be clearly verified). We may also ask you for sufficient information about your interactions with us so that we can locate your personal information. 

Depending on applicable law, you may have certain rights with respect to your personal information, including, for example, the rights to: 

  • Request access to your personal information that we process. 

  • Update or correct your personal information if you believe it is incomplete or inaccurate. 

  • Erase or delete your personal information, subject to certain exceptions under local law.

  • Object to our processing of your personal information or otherwise restrict our processing activities.

  • Restrict certain transfers of your personal information to third parties. 

  • Withdraw your consent to processing, where we base our processing of your personal information on consent.

  • Not be denied goods or services for exercising your rights under applicable law. 

  • Complain to your local supervisory authority. 

You can exercise your rights by submitting a request to us. We will respond to your requests in accordance with the applicable law.

More information about cookies 

In some instances, we and our service providers use cookies, web beacons and other technology to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this data allows us to customise your online experience, improve the performance and usability of our online presence, and to measure the effectiveness of our marketing activities. Generally, this data is not considered to be personal information. 

We use the following types of cookies: 

  • Essential cookies: we use these cookies to ensure the website functions properly and you can access its key features. These cookies are placed by us; we may also use reCAPTCHA (e.g., from Google) to identify bots to protect the website against malicious spam attacks. 

  • Functionality cookies: these cookies enable the website to provide enhanced functionality and personalisation. Our payment processor may also place cookies for payment processing features. 

  • Performance and analytics cookies: to collect data about website traffic and usage, helping us enhance the user experience. We use Google Analytics – these cookies may be placed by us or Google. 

  • Advertisement cookies: these cookies track your browsing habits to deliver more relevant ads or content. 

Certain analytics and advertisement cookies may use profiling for marketing or service personalisation.

You can control your choices about the cookies on our website by using our cookie banner. Also, most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Please note that if you block cookies, you will not be able to use all the features on our website.